Resolved -
This incident has been resolved. SMS delivery toward T-Mobile has returned to normal timeframes.
Sep 29, 12:34 PDT
Monitoring -
Zipwhip engineering is observing an improvement in message latency toward T-Mobile. SMS delivery is returning to normal timeframes. Further details will be provided as available.
Sep 29, 10:34 PDT
Investigating -
Zipwhip Operations is currently investigating possible SMS latency issues with T-Mobile.
This issue may be impacting customers' SMS from/to T-Mobile, as well as delivery receipts.
Thank you for your patience while we investigate this issue.
Further details will be provided as available.
Sep 29, 09:34 PDT