T-Mobile Latency

Incident Report for Zipwhip Status | Software

Resolved

This incident has been resolved. SMS delivery toward T-Mobile has returned to normal timeframes.

Posted Sep 29, 2023 - 12:34 PDT

Monitoring

Zipwhip engineering is observing an improvement in message latency toward T-Mobile. SMS delivery is returning to normal timeframes. Further details will be provided as available.

Posted Sep 29, 2023 - 10:34 PDT

Investigating

Zipwhip Operations is currently investigating possible SMS latency issues with T-Mobile.

This issue may be impacting customers' SMS from/to T-Mobile, as well as delivery receipts.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

Posted Sep 29, 2023 - 09:34 PDT

This incident affected: Messages.